PRIVACY POLICY
MVG COFFEE
Website: mvgcoffee.com
Operating Entity: MVG Coffee
Business Activities: Coffee Trading, Distribution and Export
Last Updated: September 15, 2026
INTRODUCTION
MVG Coffee respects your privacy and is committed to protecting the personal information of our customers, partners, suppliers, and visitors to mvgcoffee.com.
This Privacy Policy explains how MVG Coffee collects, uses, stores, protects, and processes information provided through our website and official online communication channels.
By accessing or using mvgcoffee.com, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected by MVG Coffee through:
• The website mvgcoffee.com;
• Contact forms, quotation request forms, and information registration forms;
• Product orders, purchases, and business transactions;
• Customer consultation and support activities;
• Business cooperation, distribution, and coffee export activities;
• Email, telephone, or other official communication channels of MVG Coffee.
This Privacy Policy does not apply to third-party websites, platforms, or services that are not directly operated or controlled by MVG Coffee.
2. Information We May Collect
2.1. Personal Information
• Full name;
• Company or organization name;
• Job title or department;
• Telephone number;
• Email address;
• Delivery address or contact address;
• Country or region;
• Information regarding purchasing or business cooperation requirements.
2.2. Transaction Information
When customers or business partners conduct transactions with MVG Coffee, we may process information necessary for:
• Coffee products of interest or products ordered;
• Quantity of products;
• Packaging requirements;
• Delivery requirements;
• Invoice information;
• Information required for payment and reconciliation;
• Information necessary for export procedures, logistics, or commercial documentation.
MVG Coffee only requests and processes information that is necessary for the relevant transaction or service.
2.3. Technical Information
When you visit our website, certain technical information may be automatically collected, including:
• IP address;
• Device type;
• Browser type;
• Operating system;
• Access time;
• Pages visited;
• Traffic source;
• Other information relating to website activity.
Such information is primarily used to operate, secure, maintain, and improve the website.
3. Purposes of Using Information
MVG Coffee may use collected information for the following purposes:
1. Receiving and responding to customer inquiries;
2. Providing consultation regarding coffee products and services;
3. Sending quotations, product catalogues, product information, or commercial information upon request;
4. Processing orders and conducting transactions;
5. Arranging delivery, logistics, and related services;
6. Supporting coffee export activities and preparing relevant commercial documents when necessary;
7. Providing customer service and support;
8. Managing relationships with customers, suppliers, and business partners;
9. Preventing fraud, misuse, unauthorized access, and activities that may compromise website security;
10. Analyzing website activity to improve content, functionality, and user experience;
11. Complying with applicable legal and regulatory obligations;
12. Sending marketing communications, product announcements, or commercial information where legally permitted and, where required, with the user’s consent.
MVG Coffee will not use personal information for purposes that are incompatible with the purposes disclosed to the user or otherwise lack an appropriate legal basis.
4. Legal Basis for Processing Personal Data
MVG Coffee processes personal data in accordance with applicable laws and regulations.
Where applicable law requires consent from the data subject, MVG Coffee will obtain such consent before processing the relevant personal data.
Personal data will be collected and processed in accordance with applicable principles, including purpose limitation, necessity, and proportionality.
MVG Coffee does not sell personal data unlawfully or for unauthorized commercial purposes.
5. Marketing Communications
MVG Coffee may use contact information to provide:
• Coffee product information;
• New product announcements;
• Product catalogues;
• Price quotations;
• MVG Coffee news and activities;
• Promotional or commercial programs;
• Information relating to coffee trading and export activities.
For direct marketing activities or other circumstances where applicable law requires consent, MVG Coffee will comply with the relevant legal requirements.
Customers may request to stop receiving marketing communications at any time by contacting MVG Coffee.
6. Sharing Information with Third Parties
MVG Coffee may share necessary information with third parties where required to conduct our business activities, including:
• Delivery and transportation providers;
• Logistics providers;
• Customs clearance service providers;
• Information technology service providers;
• Website hosting and email service providers;
• Banks and payment service providers;
• Accounting, legal, or professional advisors;
• Competent government authorities where required by law.
MVG Coffee requires relevant third parties to use information only to the extent necessary for the services or purposes for which the information has been provided and to apply appropriate security measures.
MVG Coffee does not sell customers’ personal information to third parties for unauthorized commercial purposes.
7. Information Used for Coffee Export Activities
As MVG Coffee operates in the coffee trading and export sector, we may need to process customer or business partner information for purposes including:
• Export quotations;
• Sales and purchase contracts;
• Commercial documentation;
• Shipping documentation;
• Customs procedures;
• Logistics;
• International payments;
• Legal and regulatory requirements relating to international trade.
Such information will only be used to the extent necessary to perform the relevant transaction, contract, or legal obligation.
8. Information Security
MVG Coffee implements appropriate technical and organizational measures to protect personal information against:
• Unauthorized access;
• Unauthorized use or disclosure;
• Loss;
• Alteration or destruction;
• Other information security risks.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
In the event of a personal data security incident, MVG Coffee will take appropriate measures in accordance with applicable laws and regulations.
9. Data Retention
MVG Coffee retains personal information for as long as reasonably necessary to:
• Fulfill the purposes for which the information was collected;
• Complete transactions or contractual obligations;
• Provide customer service and support;
• Fulfill accounting, tax, and legal obligations;
• Resolve disputes or complaints;
• Comply with lawful requests from competent authorities.
When information is no longer necessary for these purposes and there is no legal requirement to retain it, MVG Coffee may delete, destroy, anonymize, or otherwise appropriately dispose of the information.
10. Cookies and Tracking Technologies
The website mvgcoffee.com may use cookies and similar technologies to:
• Remember user preferences;
• Maintain website functionality;
• Analyze website traffic;
• Improve user experience;
• Measure the effectiveness of content and marketing activities.
Users may adjust their browser settings to manage or disable cookies. Disabling certain cookies may affect the functionality of some parts of the website.
11. Third-Party Websites and Links
The mvgcoffee.com website may contain links to websites, platforms, or services operated by third parties, including business partners and service providers.
When accessing such websites, users should review the privacy policies of those third parties.
MVG Coffee is not responsible for the content, privacy practices, security policies, or data processing activities of third-party websites that are not directly operated or controlled by MVG Coffee.
12. Rights of Customers and Data Subjects
Subject to applicable law, data subjects may have rights relating to their personal data, including the right to be informed about the processing of their personal data and other rights provided by applicable law.
Depending on the circumstances and applicable legal requirements, customers may request that MVG Coffee:
• Provide information regarding the processing of their personal data;
• Update or correct inaccurate personal information;
• Withdraw consent where processing is based on consent;
• Delete personal information where legally permitted;
• Restrict or object to certain processing activities where applicable;
• Exercise other rights available under applicable data protection laws.
MVG Coffee may request reasonable information to verify the identity of the requester before processing a personal data request.
13. Customer Responsibilities
Customers are responsible for providing accurate, complete, and up-to-date information when using MVG Coffee’s services.
Customers should not provide MVG Coffee with another individual’s personal information unless they have the appropriate legal authority or permission to do so.
Customers are also responsible for protecting their account information, passwords, and authentication credentials where account functionality is available on the website.
14. Children’s Privacy
The mvgcoffee.com website is intended primarily for business and commercial activities relating to coffee.
MVG Coffee does not intentionally collect personal information from children except where such collection is necessary and legally permitted.
If MVG Coffee becomes aware that personal information of a child has been collected inappropriately or unlawfully, we will take appropriate measures to address the situation.
15. International Data Processing
In connection with international coffee export transactions, personal or business information may be transferred to or shared with customers, business partners, shipping companies, logistics providers, banks, customs authorities, or other relevant parties located in Vietnam and/or other countries, where necessary to complete the transaction.
Any international transfer or processing of personal data will be carried out in accordance with applicable laws and regulatory requirements.
16. Changes to This Privacy Policy
MVG Coffee may update or amend this Privacy Policy from time to time in order to:
• Reflect changes in our business activities;
• Update website features and functionality;
• Improve information security measures;
• Comply with changes in applicable laws and regulations.
Any updated version will be published on mvgcoffee.com and will become effective from the date of publication unless otherwise stated.
We recommend that customers and visitors periodically review this Privacy Policy for the latest information.
17. Contact Information
If you have any questions, requests, or complaints regarding the collection or processing of your personal information, please contact MVG Coffee using the official contact information published on our website.
MVG COFFEE
Website: mvgcoffee.com
Email: [Insert official email address]
Telephone: [Insert telephone number]
Address: [Insert company address]
When submitting a request concerning personal data, please provide sufficient information to enable MVG Coffee to verify and properly process your request.
18. MVG Coffee’s Commitment
MVG Coffee is committed to:
• Respecting the privacy of customers and business partners;
• Collecting information only to the extent reasonably necessary;
• Using information for appropriate and legitimate purposes;
• Not unlawfully selling personal data;
• Implementing appropriate information security measures;
• Restricting access to personal data to authorized personnel who have a legitimate business need;
• Cooperating with lawful requests from data subjects;
• Complying with applicable personal data protection laws and regulations.
We understand that the information of our customers and business partners is important and valuable. MVG Coffee will continuously strive to implement appropriate measures to protect such information.
MVG Coffee – Connecting the Value of Vietnamese Coffee with Domestic and International Markets.